It’s important to note that SSH/SFTP is disabled on all Web Hosting accounts by default.
If you want access, you need to open a new support ticket to ask our team enable it for you. Please provide them with the cPanel username you wish to set it up on.
We do this for security, to validate you only have good intentions in mind.
Once it’s enabled by our support team, you'll be able to connect via SSH/SFTP.
- ssh, sftp
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